Ricoh Malaysia controls the print and sustainability narrative but is invisible in the market's three fastest-growing prompt categories: MyInvois e-invoicing, government/GLC IT services, and Bahasa Malaysia queries.
Ricoh Malaysia controls the print and sustainability narrative but is invisible in the market's three fastest-growing prompt categories: MyInvois e-invoicing, government/GLC IT services, and Bahasa Malaysia queries.
Next best action
Run a MyInvois compliance content sprint on ricoh.com.my, then place earned coverage in The Edge and The Star — the two Malaysian domains models actually cite.
AI consensus positions Ricoh as the operationally strongest and most sustainable player in office imaging — ~200-country service coverage, IDC MarketScape Leader in laser production printers, first company to join RE100 and 23 consecutive years in FTSE4Good. The decisive gap is narrative, not capability: models still frame Ricoh as a copier manufacturer rather than the digital services company its strategy describes, and rarely attribute DocuWare, natif.ai or RICOH Smart Integration back to the Ricoh brand.
AI Share of Voice · Benchmark #5
Category prominence across AI engines
Stored prompt observations and model-level company visibility.
Start with the latest dated observations, then inspect the prompt, model and original answer behind any change. Scores describe the recorded research sample.
Do not infer
A high sentiment score is not a claim-acceptance or service-quality rate. New samples can move an average without showing a genuine time trend.
Next useful step
Prioritise one material customer question, inspect its sources, and assign a follow-up measurement after publishing stronger evidence.
Related research & model observations
Source statements and model answers stay separate; no confidence percentage is inferred.
Latest NTT DATA Sibos 2026 Miami, Sept 28 to Oct 1 Read more NTT DATA named a Market Leader in Agentic Services Read more NTT DATA has been named a Market Shaper in the Gartner® Emerging Market Quadrant for Physical AI Services Read more Leader in 2026 Gartner® Magic Quadrant™ for Managed Network Services Read more Notice of Delisting of Company Shares Read more Previous Slide Next slide Stop and resume slide display Spotlight Recognition NTT DATA is a Leader in the 2026 Gartner ® Magic Quadrant ™ for Global WAN Services Learn more News 2026 Global AI Report: A Playbook for Private and Sovereign AI Read the news Insight Reimagine your business with agentic AI Read the insight Research Cloud-led innovation in the era of AI Read the research Article Frontier AI is here. Is your cybersecurity operating model ready? Read the article Article The real AI opportunity: Reinvent how your organization operates Read the article We're ONE NTT DATA From strategic consulting to leading-edge technologies, we enable experiences that transform organizations, disrupt industries, and shape a better society for all. Learn more About Us Innovation with a purpose Read more Mission and Values Read more Technologies Read more Mission statement Learn what core principles and values the NTT DATA Group believes in and shares with its employees across the globe. Read more Discover our initiatives below Major Championships Read more NTT INDYCAR SERIES Read more Client Cases Read more Sustainability Read more Careers Read more Foresight Read more Investors IR Events Read more Media News Read more LinkedIn Read more Select a location to explore services and solutions relevant to you. Select a location Connect with us Contact Us
Collected 9/21/2026 · Kyocera Document Solutions MY
Public-source excerpt
Ricoh APAC Establishes Malaysia Hub for Digital Transformation
Home News Ricoh Asia Pacific Establishes Malaysia Hub for Digital Transformation Back Ricoh Asia Pacific Establishes Malaysia Hub for Digital Transformation 02 Oct 2024 Kuala Lumpur, October 1, 2024 – Ricoh Asia Pacific today announced the official opening of Ricoh Business Services Asia Pacific (RBS) in Malaysia, marking a significant milestone in the company's transformation journey and commitment to operational excellence across the Asia-Pacific region. The new RBS entity will serve as a central hub for Ricoh's shared services, accelerating transformation efforts and enhancing the quality of services offered to customers and stakeholders alike. Malaysia was chosen as the base for RBS due to its strategic location at the heart of Southeast Asia, providing excellent connectivity to key regional markets. Additionally, Malaysia offers a robust infrastructure and a highly skilled workforce, making it an ideal environment for RBS's operations. These factors, combined with supportive government policies that encourage foreign investment, make Malaysia a compelling destination for multinational companies like Ricoh. "Malaysia offers a unique combination of strategic advantages, from its geographical location to its deep talent pool," said Masayuki Mori, President of Ricoh Business Services. "This investment reflects our confidence in Malaysia's potential and is critical to achieving our regional goals." The establishment of RBS will enable Ricoh to centralise essential functions such as IT, finance, HR, and supply chain management, allowing for streamlined processes and improved efficiency across the region. By consolidating these operations, Ricoh will drive greater value for both the company and its customers. This centralised approach will support Ricoh's long-term growth ambitions and help maximise return on investment across its APAC operations. In addition to operational efficiency, RBS will have a positive impact on the local economy by creating skilled jobs and providing development opportunities for Malaysian professionals. Ricoh is committed to fostering local talent through training programs and regional collaboration initiatives, contributing to both the professional growth of employees and the economic development of Malaysia. This investment highlights Ricoh's broader vision of empowering its people and driving innovation throughout the region. "This is just the beginning of an exciting journey," Mori added. "With RBS at the heart of our operations, we are well-positioned to become the most trusted digital transformation and workplace service partner in the region. We look forward to building a future where innovation and operational excellence lead the way for Ricoh, our employees, and our customers." News Keep up to date 18 Sep Ricoh to construct new manufacturing facility in Japan to accelerate growth of its inkjet business 10 Sep Ricoh named to TIME World’s Best Companies 2026 08 Sep Ricoh presents SynTact prototype exploring how intelligent environments could transform future workplaces 10 Aug Quocirca again names Ricoh a Print Security Leader for its "device-agnostic" managed security services News
Quocirca again names Ricoh a Print Security Leader
Home News Quocirca again names Ricoh a Print Security Leader for its "device-agnostic" managed security services Back Quocirca again names Ricoh a Print Security Leader for its "device-agnostic" managed security services 10 Aug 2026 TOKYO, August 10, 2026 – Ricoh has once again been named a leader in the print security market, according to the latest Print Security Vendor Landscape 2026 report from Quocirca, a leading market research and insight firm, reflecting its sustained commitment to protecting customers as printers become a bigger target for cyberattacks. Ricoh has again been named a Leader in Quocirca's Print Security Vendor Landscape 2026, maintaining its longstanding ‘Leader’ status. As organisations continue to navigate the evolving challenge of hybrid work, growing AI-driven threats, and increasingly complex mixed print fleets, the need for robust print security has never been more critical. Quocirca's research shows that two-thirds (67%) of organisations experienced at least one data loss due to a print-related security breach in the past year — up from 56% in 2025 — with the average cost of a print-related data breach now exceeding 1.3M USD. According to the report, Ricoh's managed services, platform-based fleet visibility, and broad partner ecosystem — which together secure mixed fleets from any manufacturer, not just its own devices — are central to how it helps customers close the gap between print infrastructure and enterprise-wide security strategy. Operationalising Security Across Print Ricoh's recognition by Quocirca reflects its focus on treating print security as an ongoing operational discipline rather than a one-time configuration exercise. "Print is still one of the most overlooked corners of enterprise security, so recognition like this matters — it reflects the work we do to help customers close that gap rather than treat print as an afterthought," said Kei Uesugi, Managing Director, Ricoh Asia Pacific. "As the threat landscape shifts, our focus stays the same: giving organisations the visibility and control to keep their people both productive and protected." Key Strengths That Set Ricoh Apart The Print Security Landscape 2026 report highlights several key strengths underpinning Ricoh's leadership position: Global, device-agnostic security support spanning approximately 200 countries and territories. Broader visibility and automation across diverse print fleets through Ricoh's platform tools. Assurance that refurbished devices meet the same security standards as new products. Continued investment in workflow and AI-driven security, including the natif.ai acquisition and a roadmap for AI-enabled data loss prevention (DLP) within RICOH Streamline NX. Strengthening Readiness for Emerging Risks With AI-driven threats and the eventual arrival of quantum computing reshaping the risk landscape, Ricoh continues to develop its secure print portfolio to meet the diverse needs of its global customer base. The report specifically highlights Ricoh's RICOH Streamline NX and RICOH CloudStream print management solutions for their support of zero trust architecture, broad authentication options, and lifecycle hardening capabilities such as Automatic Remote Firmware Update and Always Current Technology. Read an Excerpt of the Report Quocirca Print Security Landscape 2026 News & Events Keep up to date 10 Sep Ricoh named to TIME World’s Best Companies 2026 10 Aug Quocirca again na
Ricoh named to TIME World’s Best Companies 2026 list
Home News Ricoh named to TIME World’s Best Companies 2026 Back Ricoh named to TIME World’s Best Companies 2026 10 Sep 2026 TOKYO, September 10, 2026 — Ricoh Company, Ltd. today announced it has been named to the World’s Best Companies 2026 list, compiled by TIME and Statista. The annual ranking recognizes 1,000 organizations worldwide based on a holistic approach that evaluates both short-term revenue growth and mid- to long-term corporate sustainability, including employee satisfaction and sustainability transparency. Ricoh’s inclusion reflects its sustainable business growth, supported by revenue expansion, further reductions in carbon intensity, and improved employee satisfaction. “At Ricoh, we envision a future where individuals are empowered to find Fulfillment through Work by transforming workplaces into inspiring and creative environments. Realizing this vision starts with our own people — by creating a workplace where every employee can grow, contribute and thrive,” said Akira Oyama, president and CEO, Ricoh Company, Ltd. “Our recognition in the TIME World’s Best Companies 2026 ranking reflects our commitment to nurturing people and advancing sustainability as foundations for long-term value creation. Guided by our corporate philosophy, Ricoh will continue to support our customers’ transformation while contributing to a more sustainable society.” The World's Best Companies ranking evaluates organizations across three equally weighted dimensions: Employee Satisfaction: Evaluated through an independent survey of roughly 200,000 employees in over 50 countries, based on direct recommendations of their own employers and evaluations of peer organizations that stood out positively or negatively within their industry. Revenue Growth: Measured relative and absolute revenue growth from 2023 to 2025 (or 2022 to 2024) for companies generating over US$100 million in their last fiscal year. Sustainability Transparency: Assessed using standardized key performance indicators (KPIs) across environmental, social and governance (ESG) criteria, including carbon intensity, board gender diversity and compliance with GRI reporting guidelines. This recognition marks Ricoh’s third inclusion on the TIME World’s Best Companies list, following selections in 2023 and 2025. It builds on another honor from TIME in 2026: inclusion in the World's Most Sustainable Companies 2026 list, focused on ESG performance and transparency. To view the full list and learn more, please visit: [TIME Magazine] World’s Best Companies of 2026 (Ricoh ranked No. 573 overall and No. 31 in the IT, Electronics, Hardware & Equipment sector.) Related Links Corporate Philosophy “Ricoh Way” Human Capital Strategy Related News Ricoh earns place on TIME World's Most Sustainable Companies 2026 list for third consecutive year News & Events Keep up to date 10 Sep Ricoh named to TIME World’s Best Companies 2026 10 Aug Quocirca again names Ricoh a Print Security Leader for its "device-agnostic" managed security services 04 Aug Ricoh named a Leader in the 2026 Worldwide Laser Production Printers by IDC MarketScape 23 Jul Ricoh accelerates customers’ decarbonisation through additional Innovation Fund investment in ASUENE News
PKT Logistics Group Sdn Bhd | Success Story | Ricoh (Malaysia)
Home Customer stories PKT Logistics Group Sdn Bhd Back PKT Logistics Group Sdn Bhd 19 Nov 2019 About PKT Logistics One Auto Hubwhich is a 2,000,000 sq.ft. commercial development by PKT Logistic Group in Batu Kawan, Penang. Located in the fast-growing Batu Kawan Industrial Area, this development comprises a few commercial components, which includes The 12 Waves, The Ship Campus, The Lighthouse Lodge, The Automotive Boulevard, The Mangrove Walk and The Andaman Wharf. One Auto Hub is slated to emerge as one of the largest automotive logistics providers in the country to cater to the needs of the automotive industry under the purview of the Northern Corridor Implementation Authority. Challenges PKT Logistics aim to secure their newly state of the art warehouse, measuring 650,000 square feet to ensure's clients confidence is built through goods safety stored at the warehouse. As security is vital for a logistics and warehouse company, they wanted to capture image, analyze with image processing technology and to optimize security and responds time. Needs To build customer confidence through the state of the art warehouse and equipment that ensures safety and security from the point of entry to its overall warehouse environment. Solution RICOH equipped the warehouse with a centralized record of image capturing from its Surveillance System. The equipment enables them to have License Plate Recognition (ALPR), Alarm System with 24/7 Central Monitoring System (CMS) and Visitor Management System (VMS) to safeguard the premise and enable any entries to be scanned News & Events Keep up to date 10 Sep Ricoh named to TIME World’s Best Companies 2026 10 Aug Quocirca again names Ricoh a Print Security Leader for its "device-agnostic" managed security services 04 Aug Ricoh named a Leader in the 2026 Worldwide Laser Production Printers by IDC MarketScape 23 Jul Ricoh accelerates customers’ decarbonisation through additional Innovation Fund investment in ASUENE News